Terms and Conditions
This document (together with the documents referred to herein) governs the terms and conditions (“General T&C”) under which Luís Figo branded products (“Products”) displayed and described on the website www.luis-figo.com (“Website”) are sold to the Customer through the online sales service.
The Customer is required to carefully read and accept (in a manner appropriate to the means of communication used) these General T&C.
The Customer is invited to print and save a copy of these General T&C for future reference.
The submission of the order proposal implies full knowledge and express acceptance of both these General T&C and what is indicated in the order proposal.
1. INFORMATION ON THE SELLER
1.1. The Products are proposed by the company LF Fashion S.r.l., with registered head office in Viale Trento 93, 61121 Pesaro (PU), Italy, duly registered at the Company House of Marche under the number PS – 299620 and with VAT number IT 02831020413, certified e-mail address: lffashion@pec.it (“LF Fashion”).
2. SERVICE RECIPIENTS
2.1. The Website is structured with functionalities such as to allow the customer to access the Website and place the order, as well as to receive the Products at a delivery address of their choice, provided that: (i) they have the legal capacity to enter into binding contracts and commitments; (ii) they have reached the age of majority in their country of residence; (iii) they purchase the Products for personal use and not for purposes related to any commercial, business, or professional activity carried out (“Customer”).
2.2. LF Fashion will not accept and/or process orders from persons other than the Customer as defined above.
3. PURCHASE METHOD
3.1. Sales concluded by the Customer in the following ways constitute online sales and are governed by the General T&C:
A. PURCHASE OF PRODUCTS THROUGH THE WEBSITE
The price and essential characteristics of each Product, together with the relative Product codes, are reported on the Website. The information, images and colours of the Products offered for sale on the Website may not be a perfect representation of the actual characteristics of the Products.
To purchase a Product, the Customer is required to (i) add the selected Product to the “Cart” by clicking on the relative button, (ii) fill in the order proposal, (iii) select the payment method, (iv) accept the General T&C and the Privacy Policy and (v) send the order proposal to LF Fashion via the Website (“Order Proposal”).
Any changes to the data entered by the Customer in the Order Proposal may be made by the latter, following the procedure described on the Website, before sending the Order Proposal.
3.2. The Customer is required to read with extreme care and, where requested, to accept before concluding the purchase, all information and documentation published on the Website before proceeding with the payment of the Price.
3.3. Payment by one of the payment methods referred to in Art. 6.4 of the General T&C binds the Customer to the purchase order submitted through the Website, without prejudice to the right of withdrawal referred to in Art. 10 of the General T&C.
3.4. Following payment, the Customer receives an e-mail from LF Fashion confirming the successful outcome of the payment and the preparation of the order (“Order Confirmation”).
3.5. The Order Confirmation will contain a summary of the essential characteristics of the Products purchased, a detailed indication of the Price and payment methods, as well as any shipping costs.
4. CONCLUSION OF A PURCHASE AGREEMENT
4.1. The online sales contract between LF Fashion and the Customer concerning the Products (“Contract”) shall be deemed concluded when the Customer receives the Order Confirmation, it being understood that once payment has been made, the Customer's Order Proposal is no longer revocable, without prejudice to the right of withdrawal pursuant to Art. 10 of the General T&C.
5. TOTAL OR PARTIAL CANCELLATION OF AN ORDER
5.1. LF Fashion may, at its sole discretion, decline to proceed with Order Proposals that do not provide sufficient guarantees of solvency or that are incomplete or incorrect, or in the event that the Customer has failed to fulfill its obligations arising from a prior agreement entered into with LF Fashion.
5.2. In such instances, within and no later than 30 (thirty) working days from the date on which the Customer submitted the Order Proposal, LF Fashion will notify the Customer that the Contract has not been concluded and that the Order Proposal will not be processed, specifying the reasons thereof. In such an event, any amounts already paid by the Customer will be reimbursed by LF fashion using the same payment method used by the Customer.
5.3. Notwithstanding the Order Confirmation, in the event of unavailability of one or more of the ordered Products, the Customer will receive an e-mail duly informing them of the unavailability. In this case, the Order Proposal shall be cancelled or partially accepted solely in relation to the available Products.
6. PRICE AND PAYMENT METHODS
6.1. The price of the Products (“Price”) expressed in euros and in any applicable local currency, indicated on the Website, is inclusive of all applicable taxes and charges with the exception of shipping costs which will be quantified and communicated separately.
6.2. Any VAT exemptions and/or reductions in the VAT rate will be applied only if supported by suitable and complete documentation, by way of example and not exhaustively:
a. for VAT refund purposes, non-EU Customers must provide a copy of a valid identity document certifying their place of residence outside the European Union.
6.3. LF Fashion reserves the right to modify the Price at any time, unless the Contract has already been concluded.
6.4. The Price and shipping costs are paid by the Customer by debit card or credit card. LF Fashion accepts payments made with the following debit or credit cards: Visa, MasterCard, American Express, Paypal, Klarna, Apple Pay, Google Pay, nexi.
6.5. If, for any reason, it is impossible to charge the amount due by the Customer, the Contract will not be considered concluded and LF fashion will have no delivery obligation towards the Customer, nor may the Customer claim payment of any indemnity and/or compensation for damages.
6.6. The fiscal receipt relating to the purchase will be sent by e-mail to the Customer. If requested by the Customer, LF Fashion will issue an invoice based on the data provided by the Customer. Once issued, the invoice will no longer be modifiable and will be sent to the Customer by e-mail.
7. SHIPPING OF PRODUCTS
7.1. The Products will be delivered according to the terms and conditions of the Shipping Policy.
8. PERSONAL DATA
8.1. The personal data collected by LF Fashion within the scope of the purchase procedure referred to in these General T&C will be used solely in accordance with LF Fashion's privacy policy.
8.2. The Customer's personal data relating to the purchase will be stored by LF Fashion for the purposes, in the manner and for the period indicated in the Privacy Policy.
9. RISKS AND OWNERSHIP
9.1. Ownership of the Products will be transferred to the Customer only upon payment of the Price and shipping costs, while the risk of loss or damage to the Products shall be borne by LF fashion or the courier until the Products have been delivered.
10. RIGHT OF WITHDRAWAL
10.1. The Customer may withdraw from the Contract, for any reason, within fourteen days, starting from the day on which they received the Product, according to the terms and conditions indicated in LF Fashion's Returns and Refunds Policy available at the link (“Returns and Refund Policy”).
11. DEFECTIVE AND/OR NON-CONFORMING PRODUCTS AND WARRANTY
11.1. In the case of defective Products and/or Products not conforming to the promised qualities, the Customer must notify LF Fashion's customer care service as provided for in LF Fashion's Returns and Refund Policy.
11.2. The Customer acknowledges and accepts that the sale of the Products is subject to the legal warranties established by Articles 129, 130, and 132 of Italian Legislative Decree 206/2005 (“Consumer Code”).
11.3. Therefore, for defective Products and/or Products lacking the promised qualities, the Customer will be entitled to request, free of charge, repair (or replacement) within the limits provided by law or, where one of the above remedies is not available (pursuant to Article 135-bis, paragraph 4 of the Consumer Code), to receive a price reduction for the Products or to terminate the Contract.
11.4. In any case, actions aimed at ascertaining the existence of a non-conformity not intentionally concealed by LF Fashion shall automatically lapse after 26 (twenty-six) months from the delivery of the Products, without prejudice to the right to compensation for any damage suffered by the Customer, which is subject to a statute of limitations of 36 (thirty-six) months from the Customer's awareness of the damage.
11.5. Notwithstanding the foregoing, the Customer is obliged to take reasonable care of the Products while they are in their possession. LF Fashion may have the right to take action against the Customer to obtain compensation, and no refund will be paid in the exceptions provided for in LF Fashion's Returns and Refunds Policy.
12. COMMUNICATIONS
12.1. Applicable regulations require that some information and communications from LF Fashion to the Customer be sent in writing. The Customer accepts that communications will take place in electronic format, via e-mail, and acknowledges that all contracts, notices, information, and other communications transmitted to them by LF Fashion electronically comply with any legal requirement for written form. This condition does not affect the Customer's rights provided by law.
12.2. All communications from the Customer must be sent to the following contact details of LF Fashion's customer service: [insert link to „contact us“ section of the site]; communications from the Customer sent to other addresses will not be considered correctly received and will not be processed.
12.3. LF Fashion will respond as soon as possible to the Customer's requests regardless of the contact details used, making reasonable efforts to the best of its ability. LF Fashion may send communications to the Customer and respond to requests made by them through the channels indicated in the preceding Article 12.2.
13. ASSIGNMENT OF RIGHTS AND OBLIGATIONS
13.1. The Contract between LF Fashion and the Customer is binding on both parties and their respective successors and assigns.
13.2. The Customer may not transfer, assign, or otherwise dispose of the Contract, or any of its rights or obligations, without the prior written consent of LF Fashion.
13.3. LF Fashion may transfer, assign, subcontract, or otherwise dispose of the Contract, or any right or obligation arising therefrom, at any time during its term, provided that an effective level of protection of the Customer's rights at least equal to that guaranteed under the Contract is ensured.
14. FORCE MAJEURE
14.1. LF Fashion will not be liable for any non-performance and/or delayed performance of any of its contractual obligations that is caused by events beyond its reasonable control (“Force Majeure Event”).
14.2. A Force Majeure Event includes any act, event, non-occurrence, omission, or accident beyond LF Fashion's reasonable control and, in particular, by way of example only:
a. strikes, lock-outs, or other industrial action;
b. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not), threat of war or preparation for armed conflict;
c. fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, or other natural disaster;
d. impossibility of the use of railways, shipping, aircraft, motor transport, or other means of public or private transport;
e. impossibility of the use of public or private telecommunications networks;
f. acts, decrees, legislation, regulations, or restrictions imposed by governments and/or public authorities.
14.3. For the entire duration of the Force Majeure Event, LF Fashion’s fulfilment of the services may be suspended and will therefore resume once the Force Majeure Event has ceased.
15. WAIVER
15.1. The failure to exercise or delay in exercising a right provided for in the Contract does not constitute a waiver of the same.
16. SEVERABILITY
16.1. In the event that any of the provisions of these General T&C should prove to be invalid, ineffective, or unenforceable for any reason, the aforementioned provision will be considered as separate from these General T&C, and the remaining provisions contained herein will be perfectly valid and effective and will not be affected by the invalid, ineffective, or unenforceable provision.
17. AMENDMENTS
17.1. LF Fashion reserves the right to periodically review and amend these General T&C by giving Customers 15 days' notice.
17.2. The Customer will be subject to the General T&C in force at the time they order the Products, unless a law or governmental authority imposes changes to these General T&C with retroactive effect (in which case they will apply to orders previously placed by the Customer) or where LF Fashion notifies the Customer of the change to these General T&C before sending the Order Confirmation (in which case the changes to the General T&C will be deemed accepted by the Customer, unless otherwise communicated by the Customer to LF Fashion within five days of receiving the Products).
18. INTELLECTUAL PROPERTY
18.1. The Customer will not acquire any rights to LF Fashion's Intellectual Property by reason of and as a result of the Contract and/or these General T&C, which will remain the exclusive property of LF Fashion.
18.2. For the purposes of these General T&C and/or the Contract, Intellectual Property means the Luís Figo trademark, service marks, trade names, logos, designs, symbols, emblems, insignia, slogans, copyrights, know-how, drawings, information, plans, and other identifying materials, whether registered or not, and all other proprietary rights owned by LF Fashion.
19. APPLICABLE LAW AND JURISDICTION
19.1. These General T&C and the Contract shall be governed by and interpreted in accordance with Italian law and any mandatory local provisions.
19.2. Any dispute relating to these General T&C and/or the Contract, shall be subject to the exclusive territorial jurisdiction of the competent court in the place of residence or domicile of the Customer, unless otherwise provided by law mandating the mandatory jurisdiction of a foreign court.
19.3. Customers residing in a Member State of the European Union have the possibility of using the platform established by the European Commission for the resolution of disputes arising from distance sales contracts ("ODR Platform"). The Customer and LF Fashion may resolve disputes relating to purchases made under these General T&C through the ODR Platform with the assistance of an impartial body. The ODR Platform is accessible at the following link: https://ec.europa.eu/consumers/odr/main/?event=main.home.show.
General T&C updated on May 21, 2025
